In developing a consensus definition of Social Marketing iSMA, ESMA and AASMworking group acknowledged the dynamic and contested nature of elements of Social Marketing theory and practice as a strength and manifestation of the sophisticated nature of the Social Marketing field. In developing a consensus definition the intention was not to close down the helpful and inevitable on-going debate about the nature and focus of Social Marketing. The aim was to help build a common narrative that could be used by the supporting associations to promote Social Marketing as a valuable core component of social programmes aimed at improving the human condition.
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Social marketing is sometimes seen as being restricted to a client base of non-profit organizations, health services groups, the government agency. However, the goal of inducing social change is not restricted to this narrow spectrum of organizations. Corporations, for example, can be clients. Public relations or social responsibility departments may champion social causes such as funding for the arts, which would involve social marketing.
There are many ways to determine which efforts are producing results and which ones aren't. For example, you can study your website's analytics through your web host or by using Google Analytics. Most social media sites provide analytics as well, or you can use tools such as Hootsuite to get social media analytics. Your email service should also provide you with information on the open rates and engagement rates for your emails.
Not all social marketing campaigns are effective everywhere. For example, anti-smoking campaigns such as World No Tobacco Day while being successful (in concert with government tobacco controls) in curbing the demand for tobacco products in North America and in parts of Europe, have been less effective in other parts of the world such as China, India and Russia. (See also: Prevalence of tobacco consumption)
The health communications field has been rapidly changing over the past two decades. It has evolved from a one-dimensional reliance on public service announcements to a more sophisticated approach which draws from successful techniques used by commercial marketers, termed "social marketing." Rather than dictating the way that information is to be conveyed from the top-down, public health professionals are learning to listen to the needs and desires of the target audience themselves, and building the program from there. This focus on the "consumer" involves in-depth research and constant re-evaluation of every aspect of the program. In fact, research and evaluation together form the very cornerstone of the social marketing process.
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For example, a community planning team might be working on ways to get more people to recycle, and realize that most people aren't doing it because the existing recycling program in the community is too complex and takes too much time. Often, multiple surveys are conducted during the research phase. Research teams will talk to people working in the industries related to their cause, conduct telephone or email surveys of people in their target society, and may even form in-person focus groups to discuss the issue and gauge the reactions.
Visualize this scenario, you're popular in the community, everyone likes your videos until someone re-uploads your videos in their channel and calls it their own. That's bad. If you somehow feel that when you're popular enough and people are re-uploading your content, search on YouTube the name of your videos to see if someone re-uploaded them without your consent.
You’ll want to use email, blogging, and social media tactics to increase brand awareness, cultivate a strong online community, and retain customer loyalty. Consider sending personalized emails to past customers to impress or inspire them -- for instance, you might send discounts based off what they’ve previously purchased, wish them a happy birthday, or remind them of upcoming events.
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Your social media strategy is more than just a Facebook profile or Twitter feed. When executed correctly, social media is a powerful customer engagement engine and web traffic driver. It’s easy to get sucked into the hype and create profiles on every single social site. This is the wrong approach. What you should do instead is to focus on a few key channels where your brand is most likely to reach key customers and prospects. This post will teach you how to make that judgment call. Get Started
Looked at from a different perspective, however, it comes down to one thing. At the root of all of the group's work is one basic principle: change people's behavior. This is true not only for a child hunger campaign, but for almost any health or community development initiative. A coalition against violence wants people to stop committing acts of violence. A teen pregnancy initiative tries to put an end to children having children. And an organization for peace looks for the day when world peace is more than a lovely thought on holiday greeting cards.
A social marketer has to have a solid understanding of public behavior. Courses like consumer psychology can help these professionals figure out why some marketing messages are effective, and others aren't, so they can fine-tune social marketing campaigns. Behavior change theory classes build on this skill by exploring human motivations for change.
Smokey Bear and his admonition, "Only you can prevent forest fires," when seen alone on T.V., are again just an advertisement. But taken in context of all of the work done by the U.S. Forestry Service, the result that emerges is a social marketing campaign. Smokey is trying to change a particular behavior (being careless with fire); his message is targeted at a specific audience (six to ten year olds), and information he provides (on commercials, on the Internet and elsewhere) overcomes two major barriers to children being careful with fire: ignorance and also the scientific, "it's no fun" barrier. Further, the message is supported with information provided to parents at the campsites, making it more likely they will provide reinforcement to the message. That's social marketing. It uses targeted marketing, reinforcement, and it reduces barriers--three key elements missing from the two examples above.
While it is possible to see results from your marketing efforts quickly, the reality is that marketing, especially the type that generates long-term results and referrals, takes time. You're competing in an increasingly crowded and loud marketplace. The better you can connect with your ideal market and develop a relationship with it, the better your results will be. If you provide a great product or service and are attentive to your customers, your customers will provide you with positive reviews, referrals, and testimonials that will help you stand out in the crowd.
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Add channel art. This is an image that is seen at the top of your channel page. YouTube will show examples of how the image will be displayed on the website, a TV, or a mobile device. Try to put the focus of the picture in the middle; when your channel is viewed on a mobile device, the sides of the picture will be cut off. You don't want to be left with half your face!